FAQ
GEMC Nuts and Bolts
How do I schedule an appointment?
Call or text (602) 600-4355 or book yourself on the contact page of this website. If you are new to the GEMC family, please ask for or reserve a free 15-minute Next Step Call to help determine where to start.
What if I must cancel or change my appointment at the last minute?
What if I can't come in person?
Some types of visits are virtual, such as Sovereignty Therapy and many kinds of energy work. There are even some cases where our Primary Care visits can be virtual! We’ll let you know beforehand if you’re unsure or if your session type doesn’t qualify for virtual.
Do you take insurance?
Do you see babies, children, or teens?
What's the best way to reach you?
I want to become a patient, but I can't afford it. Do you have payment options or help with payments?
Your services would be excellent for my mom, friend, etc. How do I send them to you?
If you’re an existing patient, share with them what you love most about working with us and the fantastic results you’ve had being a patient at GEMC. If you’re not a patient, share with them what on our website or services made you think of them!
Then, text us their information if they have given you permission to do so or provide an introductory text so we can get them in touch with the practitioner who would best help them. Text us at (602) 600-4355.
Where can I find clinic reviews, and how do I leave you one?
You can read Google reviews if you type Guiding Elements Medical Center into Google. You can also leave us a glowing review there yourself!
If you’re unsure what to write or want to leave the most stellar review, we can email you a supportive, mind-activating set of questions to help your review have a deep impact and help others more.
At Your Service
Are there any side effects for foot baths, and are they safe?
Don’t worry. These are NOT the foot baths you see on YouTube or TikTok that are shocking or burning people! Most folks have little side effects beyond minor detox reactions. Those can be anything from extra time in the bathroom, odors leaving the body, or a minor or temporary increase in temperature. Our foot baths are beyond safe for most people, and we do a screening before the first bath to ensure you qualify for this fantastic therapy. The main reasons that would keep you from doing a foot bath include pregnancy, breastfeeding, or if you have a pacemaker.
During the bath, people feel incredibly relaxed but often feel brief tingling or itchiness on the bottom of their feet as their pores dilate. Most people report better sleep, feeling cleaner and lighter, having better mental focus, and overall, a boost in energy. Also, some people love to take before and after pics of their bath water to share with friends and family, so have your cell phone ready!
I'm nervous about getting fire cupping. Does it hurt? Will I get burned?
And no, you won’t get burned. We light an alcohol swab and place that flame for a split second inside the glass cup to create suction, which brings a powerful fire and energetic boost to the cup’s healing effects that suction alone can’t bring to the table. The swab, while warm, does not come near your skin.
I've been to other naturopathic doctors before. I didn't get very far, which didn't help that much. How are you different, and am I going to see results?
Our About page answers this question. However, we aren’t here to pretend, make false promises, or charge you thousands in supplements per month.
We are after long-term, real-time, deep healing on all levels. If you stick with the plan we devised, you’ll get results. And if you somehow plateau and we can’t move the needle, we will send you to a reputable practitioner for a modality we don’t offer to get you that breakthrough.
However, in our experience, there are only a few reasons you might not get results or hit a plateau with us. They ultimately mean that you aren’t the right fit for GEMC or aren’t ready for what we offer. In this case, we would already have sent you to a better practitioner for your needs.
How does Sovereignty Therapy work? What's it like?
Sovereignty Therapy is a two-part session, structured as an initial 20-30 minutes of dialogue designed to explore ideas, concepts, beliefs, patterns, and stories people have experienced that lead to poor mental or physical health. We can go in from either angle, mental or physical symptoms. The only way it is like talk therapy is that the initial part of the session involves speaking.
The second part of the session (15-25 min) is a guided meditation incorporating energy work, somatic therapy, inner child work, healing elements, and many mind-body therapies.
You can book a free 15-minute call to explore how this therapy will support your healing journey.
What is Quantum Bodywork, and how is it done?
Quantum Bodywork is a therapeutic approach developed by Dr. Christy after many years of integrating various types of tools and treatments to meet the unique needs of her patients. It synergizes physical treatments, bioenergetic treatments, frequency, and intuitively guided mind-body-energy-spirit medicine. (Not in Phoenix? Don’t worry; she can do this virtually, too!) That’s the beauty of bioenergy work – often physical rules do not apply.
Some tools and treatments combined in a 45- to 60-minute session include modified craniosacral therapy, lymphatic massage, guided visualization, sound therapy, botanical therapy, gemstone meridian therapy, and ancestral connection exploration.
You can book a free 15-minute call to explore how this therapy will support your healing journey.
Do you treat XYZ conditions (e.g., Cancer, Autoimmune, Diabetes, SIBO, IBS, Candida, Interstitial Cystitis, eczema, psoriasis, etc.)?
Between our Primary Care Naturopathic Doctor and our two other specialists, we can treat most conditions, concerns, and issues. Regardless of the diagnostic labels, we work with mental, physical, bioenergetic, spiritual, ancestral, pain-body, and emotionally rooted issues. If we feel you would benefit from a therapy we don’t offer, we can refer you to another trusted practitioner who does.
Do you recommend a lot of supplements?
No, not really. We will recommend a few if we feel supplements would make a big difference in your healing outcome. In many cases, a person isn’t getting well due to a missing physical nutrient, and not everyone needs tinctures or homeopathic medicines. However, in some cases, these supplements can unlock a deeper understanding and connection of the body, mind, and spirit that can lead to profound changes.
What is muscle testing? Do you do regular testing also, like lab (bloodwork, urine tests, etc.) and imaging (x-rays, ultrasound, MRI)?
Can you refill my prescriptions?
Do you do hormones?
Just for Fun!
I love all the services you guys have listed on your website! How do I know which one I need?
Do you guarantee results?
What's your favorite treatment to do for your self-care?
Self-care is so essential. Whether it’s two minutes or an hour, we all deserve and need a moment of self-care regularly.
Ashley – Aside from vaginal steaming, I use Castor oil packs while journaling to detox my body and my mind. This simultaneous detox helps me feel grounded and keeps me moving in a positive direction.
Dr. B – I use a natural healing lotion on my entire body when I get out of the shower. I focus on tuning into each piece of myself and work on harmonizing them all together for a smooth, go-with-the-flow vibe outside and inside.
Dr. Christy – I’m tied between a hot Epsom salt bath with herbs or essential oils tailored to help my body and mind or dancing, especially cumbia and salsa styles. Both reduce my stress, making me feel good. One brings me stillness and alone time, while the other makes me sassy, crazy, and fun, and my family is with me, all of us laughing.
Dr. Delight – I do Yoni egg exercises with microcosmic orbit breathing. It amplifies my ability to create and store life power in my body! It also helps with going deeper into pleasure and connection to my feminine essence.
What do you like to do for fun?
If GEMC was an animal, what animal and why?
Patients have told us that we are the “unicorns of medicine,” like the kind of doctors you always wish existed, but it seems like a myth or impossible to find. Other patients have said that after working with us, they feel like a phoenix rising from the ashes that was their former chaotic self/life, reborn stronger and healthier, their best selves.
So then, if a unicorn and a phoenix had a baby, it would be GEMC! (Except we DO exist!!)
What do you see as a solution to the problem of poverty in the world?
You can have nothing material and still be rich in many ways. Poverty and being poor are sometimes the result of oppression or adverse events, and many times it can be the result of a person’s state of mind. Our world has many forces that beat people down, take away hope, and keep people small. Combating these by rising above the victim mindset and coming together as a community to help lift one another up are essential parts of the solution. In many cases, this requires mental health support, trauma release, learning emotional regulation, and a safe place for all to gather.
These are all things that GEMC has ambitions to help heal and provide. We believe in humanity’s ability to rise above as we call upon The Most High, connect to our spirits, and become the change we want to see in the world.
What is GEMC's love language?
GEMC speaks several love languages, including quality time, physical touch, and words of affirmation. We sit down with our patients and seek to understand their pain and story; spending the time to get to know them to help them is quality time at its finest. Physical touch is crucial because we hug our patients, hold their hands, and work on their bodies with hands-on therapies. Words of affirmation are used often as well, as we support and encourage patients through their healing process and show them how truly amazing they are, using words to illustrate our meanings.
What is guaranteed to be in your office fridge or cupboard?
You will find a matcha drink of some kind. Each week, several of our team members bring in new fun combos of matcha with other tasty ingredients, and we make up fun names for the drinks and share them.
Madra’s lentils – You never know when you need a hearty snack/ small lunch to get you through the day.
Teas – We love our herbs!
Dried apricots – Those go with our IVs.
And a dark chocolate snack – we all love dark chocolate and support each other’s need for a mood boost with natural sources of magnesium and theobromine found in chocolate. (Also, it just tastes so yummy!)
